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The cover story for the April/May 2007 magazine issue highlights the growing importance and concern surrounding e-voting; covering hot button issues including the importance of a verifiable paper trail, the types of electronic voting equipment and the key components of a successful e-voting system. Accompanying feature stories spotlight the use of GIS and GPS mapping to deliver more services, finding the correct CIO and CTO balance to maximize IT effectiveness and a perspective on SOA, the hottest three-letter acronym in government IT circles. Department story themes cover how Florida’s Sarasota County is using ITIL best practices to improve its help desk, ways to round up rouge access devices and how Wi-Fi video is providing incremental security at airports. |
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| The Pursuit of Perfection |
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| Alabama Takes Lead on Wireless Justice Net |
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| Where in the World Are They? |
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| Rugged Racks Can Keep IT Dry |
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What Keeps You Up at Night?
Leveraging a citywide wireless project, says Leonard Scott, MIS Business Unit manager for Corpus Christi, Texas |
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| New ROI Approach Puts “Public Value” Front and Center |
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ITIL Gains Acceptance
Florida’s Sarasota County joins a growing number of governments deploying IT best practices to improve their help desks. |
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Rounding Up Rogue Devices
Learn how Michigan detects and brings unmanaged systems in line before hackers or viruses can find and exploit them. |
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Staying in Touch
Well-crafted end-user surveys can unearth problems and offer actionable insights. Here’s how. |
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| Two governments — a small county and a large city — use GIS and GPS to deliver more services, more quickly. |
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| Finding the right balance between technology visionaries and pragmatic managers is essential to IT effectiveness and productivity. |
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| With the 2008 elections looming, e-voting picks up steam as election boards seek paper trails to be ready for recounts and system glitches. |
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| How Zachman’s enterprise architecture framework can help agencies approach SOA and stay afloat now that they run in “Internet time.” |
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Unlocking the Network
Low-cost, easy-to-install wireless bridges allow campuswide access at Missouri’s aging prisons. |
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Wi-Fi Flies High
The search for cost efficiency leads airports to blend wireless video into existing security applications. |
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Cutting Through the Clutter
Blades and SANs help two circuit courts bring order to chaos in the data center. |
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| Wanted: Skilled IT Workers |
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| Don’t Forget the End User |
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