When IT managers are asked what part of their job they like least, most will mention some routine and time-consuming task that feels like busy work rather than a problem-solving project that really engages their skills.

Download (pdf)

For any government organization or educational institution to fulfill its mission, it is vitally important for data to be continually secure and available. In the United States, numerous events over the past decade have led to a heightened awareness of the need to be prepared for the worst.

Download (pdf)

IT managers have always been on the lookout for ways to make their operations more efficient, secure and flexible. This desire for improved performance has been a strong motivator among IT manufacturers to develop pertinent technologies. New, innovative technologies are released at a constant pace, giving IT managers and organizations many options for how to go about improving their systems.

Download (pdf)

Organizations are constantly seeking to increase and improve operational capabilities while decreasing costs. And as network infrastructure continues to grow into an integral part of any organization’s operations, the network now plays a profound role in this equation.

Download (pdf)

This guide explores some best practices of network infrastructure design. It focuses on the core technologies such as Voice over IP (VoIP), Power over Ethernet (PoE), Wireless (Wi-Fi) and Web-based virtual private networking (Web VPN) or secure sockets layer VPN (SSL VPN), with a conservative eye towards the future. Hopefully, it will serve as a handy resource for you as you plan out your network’s future.

Download (pdf)

For more than a century, information technology has played a vital role in public safety operations. Think back to the San Francisco earthquake and fire of 1906, when members of the Army Signal Corps scrambled past the flames to string up a stopgap replacement for the city’s ruined telephone and telegraph lines. If not for the Corps’ work, officials could not have organized emergency relief for the city’s 250,000 displaced residents. In our own time,

Download (pdf)

For more than a decade, wireless technology has provided work staff and guests with supplementary access to the Internet in common work areas, such as conference rooms and lobbies. The idea of a workforce being untethered, able to work and communicate while on the go, has proven to have enduring appeal.

Download (pdf)

IT security is a constantly evolving field. No two organizations will have the exact same security needs. So where does one start when planning for an organization’s security?

Download (pdf)

For any government organization or educational institution to fulfill its mission, it is vitally important for information to be continually secure and available. In the United States, numerous events over the last few years have led to a heightened awareness of the need to be prepared for the worst.

Download (pdf)